Comparing NetSuite vs QuickBooks in 2023: A Comprehensive Guide

Choosing the right accounting software for your business is no easy task. With so many options available, how do you know which one will best meet your needs? In the battle of NetSuite vs QuickBooks, these two are some of the most popular accounting software solutions on the market, but how do they compare? In this comprehensive guide, we will dive deep into the differences between these two powerhouses, exploring their target markets, key features, pricing models, customer support, user experience, and more in the context of NetSuite vs QuickBooks. Get ready to discover which solution is the perfect fit for your business.

Short Summary

  • Comparing NetSuite and QuickBooks in 2023: NetSuite is an enterprise-grade ERP system, while QuickBooks is tailored towards startups and small businesses.

  • NetSuite offers extensive financial reporting, automation capabilities, integration & customization. QuickBooks provides essential features with cost-effective pricing plans.

  • Both offer customer support resources & user experience designed for their respective target markets.

Comparing NetSuite vs QuickBooks

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As businesses grow, their financial management and accounting needs become more complex. While some companies may rely on continually multiplying Excel sheets, using specialized accounting software like NetSuite and QuickBooks can streamline accounting tasks and provide better insights into a company’s financial health.

NetSuite, an enterprise-grade ERP solution and cloud-based software platform, is designed for mid-sized and larger companies, offering a comprehensive suite of advanced features. On the other hand, QuickBooks is an entry-level accounting software solution targeting startups and small businesses, focusing on basic accounting functions while maintaining ease of use.

NetSuite and QuickBooks offer many features to help businesses manage their financial data and processes. However, their target markets and the extent of their capabilities differ significantly. The following sections will explore each software’s target markets and features in more detail.

NetSuite: Target Market and Features

NetSuite, an Oracle product, is a versatile business management software solution designed to cater to companies of almost any size, from small to medium-sized to large enterprises. It provides many features, including financial management, customer relationship management (CRM), inventory management, project management, professional services automation (PSA), and more. Its cloud-based nature allows businesses to access their data anywhere, anytime, and on any device.

IT, computer software, and retail industries can benefit immensely from NetSuite‘s comprehensive suite of solutions. Its core features include accounts payable and accounts receivable, fixed asset management, invoicing and billing, a flexible general ledger, multi-tax compliance, budgeting and forecasting, inventory management, and financial planning and analysis. NetSuite also offers additional modules for human capital management (HCM), professional services automation (PSA), customer relationship management (CRM), and omnichannel commerce.

With various integration options, NetSuite can seamlessly connect with third-party solutions like Google Apps and Oracle to create a truly customized business experience.

QuickBooks: Target Market and Features

On the other hand, QuickBooks is tailored toward startups and small businesses. It offers a range of essential accounting tools to help businesses manage their finances efficiently.

QuickBooks accounting software comes in various forms, such as QuickBooks Online, a cloud-based solution, and QuickBooks Desktop, an on-premise application. The software meets basic accounting needs, such as invoicing, accounts payable and receivable, and payroll management. QuickBooks Enterprise, the most feature-rich product, is designed to cater to businesses of all sizes, from small to medium-sized enterprises.

Industries like construction and IT services rely on QuickBooks for their business accounting and needs. QuickBooks’ key features include tracking income, expenses, and the results of business strategies. This platform can easily handle all tasks, from recording expenses to generating invoices and making payments.

However, it should be noted that QuickBooks Online lacks industry-specific configuration, which may require investing in costly add-ons or complex customizations to meet unique business needs.

Comparing Key Features

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Now that we grasp the target markets and features of NetSuite and QuickBooks let’s dive deeper into their key features. This section will compare their offerings in three main categories: accounting and financial management, business operations and automation, and integration and customization.

Understanding the differences in their capabilities will help you determine which software solution is the right fit for your business.

Keep in mind that while QuickBooks is more focused on providing essential financial management tools for small businesses, NetSuite aims to cover a wider range of business needs with its comprehensive suite of solutions. While QuickBooks may be more accessible and user-friendly for smaller businesses, NetSuite’s complex features and advanced capabilities might make it the ideal choice for businesses looking to scale and optimize their operations.

Accounting and Financial Management

NetSuite offers real-time financial reporting, budgeting and forecasting, and financial analytics in accounting and financial management. Its extensive capabilities allow businesses to gain better insights into their financial health and make data-driven decisions.

Additionally, NetSuite provides a limitless general ledger data segmentation feature, which saves time and effort in managing accounting processes. NetSuite’s automation helps streamline billing and payment collection processes. This significantly cuts down on human errors and helps ensure timely payments.

On the other hand, QuickBooks provides a range of features to help businesses manage their finances, such as invoicing, accounts payable and receivable, and payroll management. While these features cover the basic accounting needs of small businesses, QuickBooks may not offer the same depth and advanced capabilities as NetSuite. For instance, while QuickBooks allows businesses to invoice customers and offer early payment discounts, it lacks NetSuite’s real-time reporting and professional service automation module.

Business Operations and Automation

Regarding business operations and automation, NetSuite and QuickBooks have features to help businesses streamline their processes. NetSuite offers various tools, such as order management, inventory management, and customer relationship management.

Its ability to scale with growing businesses suits companies anticipating rapid expansion or contraction. Furthermore, NetSuite’s ERP and CRM capabilities enable a high-quality customer experience and seamless integration with other applications.

QuickBooks, while not as comprehensive as NetSuite, still provides useful features such as inventory management, process regulation, cost analysis, and a systematic track record of sales. However, it’s worth noting that businesses with more complex needs may find QuickBooks lacking in certain areas, such as advanced inventory management or supply chain management. For instance, while NetSuite offers real-time updates of inventory information by tracking orders, available products, deliverables, and sales, QuickBooks may not provide the same level of detail and flexibility.

Integration and Customization

Integration and customization are crucial in ensuring that accounting software can be tailored to a business’s unique requirements. NetSuite and QuickBooks offer various integration and customization features, allowing users to connect their software with third-party applications and generate custom reports.

However, there are differences in the extent of their capabilities. NetSuite provides a comprehensive set of APIs that enable customers to integrate their current systems with the NetSuite platform, offering more flexibility and customization options. QuickBooks also offers APIs for integration with customers’ existing systems but may not provide the same level of depth and functionality as NetSuite.

Additionally, it’s important to consider that while QuickBooks offers integration with various applications, including banks, it may not have the same integration and customization capabilities as Oracle NetSuite software, which allows for more seamless connections and a truly customized experience.

Pricing and Subscription Models

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Pricing is often critical when choosing the right accounting software for your business. NetSuite offers custom pricing options tailored to each customer’s specific needs, while QuickBooks provides traditional tiered pricing plans based on the level of functionality provided. Understanding the differences in their pricing models is crucial to making the right decision for your business.

QuickBooks’ pricing is more cost-effective for small businesses than NetSuite’s custom pricing options. However, NetSuite’s pricing structure might offer more value for larger businesses with more complex needs by focusing on user licenses, monthly users, and desired functionality. In contrast, QuickBooks provides tiered pricing plans, which may not offer the same flexibility and scalability as NetSuite.

NetSuite Pricing and Plans

NetSuite’s pricing is tailored to each customer based on their specific requirements, making it difficult to provide a direct comparison with QuickBooks’ tiered pricing plans. The primary components of NetSuite’s license fee include the core platform, optional modules, and the number of users. Additionally, a one-time implementation fee is applicable for the initial setup of NetSuite.

While this custom pricing approach may be more suitable for businesses with complex needs for expense management or those looking for a high degree of scalability, it may not be the most cost-effective option for small businesses or startups with more basic accounting requirements.

QuickBooks Pricing and Plans

QuickBooks offers tiered pricing plans based on the level of functionality provided, making it more accessible and straightforward for small businesses. These plans include Simple, Essentials, Plus, and Advanced, with the pricing varying depending on the country you are in. The pricing structure is based on the number of users and the chosen software level, making it easy for businesses to select the plan that best suits their needs.

However, it’s important to note that additional fees and service costs may be associated with using QuickBooks Online and QuickBooks Desktop and the need to purchase third-party add-on software. These costs should be considered when comparing QuickBooks and NetSuite’s overall pricing and value.

Customer Support and Resources

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Customer support and resources are essential to any severe accounting system or software, ensuring users can access help and guidance when needed. NetSuite and QuickBooks provide phone support, online training from trainers and partners, a knowledge base, and local user groups.

However, the quality and availability of these support resources may vary between the two software solutions.

In this section, we will compare the customer support and resources offered by NetSuite and QuickBooks, highlighting the differences in their offerings and the advantages of each solution.

NetSuite Support and Resources

NetSuite provides a comprehensive end-user training program, ensuring users can effectively navigate and utilize the software. Certified trainers and authorized partners offer this training, ensuring a high-quality learning experience. In addition to training, NetSuite offers 24/7 technical support, giving users access to help whenever needed. The Suite Answers knowledge base provides users access to a wealth of information, including articles, tutorials, and community discussions, to help users resolve issues and learn more about the software.

Furthermore, NetSuite boasts multiple user groups throughout the United States, allowing users to connect with peers and share knowledge, tips, and best practices. These resources, combined with NetSuite’s comprehensive support offerings, make it a reliable and user-friendly resource management option for businesses of all sizes.

QuickBooks Support and Resources

QuickBooks also offers a range of customer support resources, including phone support, chat support, and a comprehensive support page featuring articles, tutorials, and community discussions. However, QuickBooks’ technical support availability is limited to 12 hours a day and five days a week, making it less accessible than NetSuite’s 24/7 support. Additionally, QuickBooks does not provide direct phone call access to their support team, which may be a drawback for some users.

Despite these limitations, QuickBooks offers valuable support resources to help users navigate the software and troubleshoot any issues. The support page is a useful resource for users to find answers to their questions and learn more about the software, while chat support provides a convenient way to get help without making a phone call.

User Experience and Ease of Use

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User experience and ease of use are critical factors when choosing an accounting software solution. While QuickBooks is known for its user-friendly interface and straightforward features, making it an ideal choice for small businesses, NetSuite’s more complex features can overwhelm some users. However, NetSuite’s advanced capabilities may suit larger businesses with more complex needs.

In the following sections, we will explore the user experience and ease of use offered by NetSuite and QuickBooks, comparing their features and tools designed to enhance the user experience.

NetSuite User Experience

NetSuite offers a comprehensive user experience designed to be intuitive and user-friendly. The software features a slim, anchored navigational header, drag-and-drop capability, and user-friendly tools that make it easy to navigate and manage various aspects of the business. Role-based authentication ensures secure access to the system, while user-customized dashboards provide a personalized experience.

Additionally, NetSuite offers mobile access, allowing users to access their data from anywhere, at any time, and on any device. Document management and global search improvements further enhance the user experience, making it easier for users to find the information they need quickly and efficiently.

NetSuite’s user experience is designed to help businesses optimize their operations and make data-driven decisions.

QuickBooks User Experience

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On the other hand, QuickBooks is known for its user-friendly interface and easy navigation, making it an ideal choice forever accounting software solution for small businesses and startups. The software offers a range of features to help businesses manage their finances, such as enhanced money management, data synchronization, increased processing speed, and customizable reporting. The menu bar is located on the left side of the screen. It provides easy access to various important aspects like transactions, sales, projects, expenses, cash flow, reports, taxes, payroll, mileage, accounting, capital, my accountant, and live bookkeeping.

While QuickBooks may not offer the same level of depth and advanced capabilities as NetSuite, it’s user-friendly interface and straightforward features make it an accessible option for small businesses and startups looking for a simple, reliable accounting solution.


In conclusion, both NetSuite and QuickBooks offer valuable features and tools to help businesses manage their finances and operations. QuickBooks is an excellent choice for small businesses and startups, offering a user-friendly interface and essential accounting tools.

On the other hand, NetSuite provides a more comprehensive suite of solutions designed to cater to businesses of all sizes with more complex needs. Ultimately, the decision between NetSuite and QuickBooks comes down to your small business’s unique requirements and priorities. By carefully considering the factors discussed in this comprehensive guide, you can make an informed decision and choose the accounting software solution that best fits your business needs.

Frequently Asked Questions

When should I move from QuickBooks to NetSuite?

If you’re seeing growth in your business and need a solution with more robust financial reports and management capabilities, it may be time to consider moving from QuickBooks to NetSuite. NetSuite provides features like Inventory Management, Advanced Financial Reporting, and Real-Time Business Insights that make your company more efficient and help you scale up as you grow.

Does QuickBooks work with NetSuite?

Yes, QuickBooks online advanced works with NetSuite. Using Skyvia, you can integrate NetSuite with QuickBooks online in several ways. Through Skyvia’s import feature, data can be loaded in one direction, from NetSuite to QuickBooks Online, or vice versa.

Additionally, Skyvia offers a powerful data synchronization option for loading data in both directions.

What is the difference between QuickBooks and NetSuite?

NetSuite and QuickBooks are two popular accounting solutions. However, NetSuite is an ERP system with extensive financial planning and sales tax use features, while QuickBooks is geared more toward basic accounting needs.


  • Fredrik Filipsson

    Fredrik Filipsson possesses 20 years of experience in Oracle license management. Having worked at Oracle for 9 years, he gained an additional 11 years of expertise in Oracle license consulting projects. Fredrik has provided assistance to over 150 organizations worldwide, ranging in size and tackling various Oracle licensing challenges, including Licensing Assessments, Oracle audits, Oracle ULAs, and more.