The Challenge
A prominent UK-based company with 5,000 employees faced an unexpected challenge when it started receiving emails from Oracle concerning downloads of security updates and licensable Java.
Oracle’s communications suggested potential licensing issues, placing the company in a precarious position.
The Solution
Redress Compliance swiftly implemented a multi-faceted strategy to address the situation:
- Communication Strategy Plan: Designed a strategic plan for responding to Oracle’s emails, ensuring communication clarity and firmness.
- Java Advisory Roles: Developed roles within the team to provide expert advice and guidance on Java-related matters.
- Java Audit Defense Strategy: Formulated a robust defense strategy to counter Oracle’s audit claims and potential legal actions.
The Outcome
The strategic response crafted by Redress Compliance led to a significant turnaround:
- Oracle’s audit claims were effectively countered, resulting in them backing off from their initial assertions.
- The company successfully avoided what could have been extensive and costly licensing negotiations.
- No further communications from Oracle have been received for over four months, indicating a successful resolution.
- Oracle’s initial claims were 1,8 million $ over three years. All of whom were dropped by Oracle.
Testimonial
The support and guidance from Redress Compliance were critical in our dealings with Oracle. Their strategic approach in communication and audit defense saved us from potentially expensive licensing agreements and helped us understand Oracle’s tactics. This has been invaluable in safeguarding our company’s interests.” – Chief Information Officer.
