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10 Terms to Negotiate in the Oracle Ordering Document

10 Terms to Negotiate in the Oracle Ordering Document

  • Customer Definition: Ensure comprehensive coverage for all relevant entities.
  • Territory: Secure worldwide deployment rights.
  • Technical Support: Negotiate lower annual increases.
  • Oracle Price Hold: Fixed discounts for future purchases.
  • Divestment: Continuity of software use post-divestment.
  • License Assignment: Flexibility within the corporate group.
  • Oracle Support Rewards: Offset support costs with OCI spend.
  • Test and Development Licensing: Different terms for non-production environments.
  • Disaster Recovery Licensing: Cost-effective terms for disaster recovery setups.
  • Successor Products: Rights to upgrade to future versions without extra costs.

Two Main Oracle Agreements

Two Main Oracle Agreements

Overview of Oracle Ordering Document

Definition and purpose

The Oracle Ordering Document is a contractual agreement outlining the specific products, quantities, and licensing terms for Oracle software purchases.

It serves as the primary document for defining what has been bought and the conditions under which the software will be used.

Key contents: purchased products, quantities, licensing terms

  • Purchased Products: Lists the specific Oracle products being acquired.
  • Quantities: Specifies the number of licenses for each product.
  • Licensing Terms: Details the conditions under which the licenses are granted, including the license model, usage restrictions, and license duration.

Overview of Oracle Master Agreement (OMA)

Definition and purpose: The Oracle Master Agreement (OMA) is a broader contract that covers the general terms and conditions for using Oracle software.

It includes provisions on auditing, indemnification, and technical support.

Key contents: general terms and conditions, audit clause, indemnification, technical support terms

  • General Terms and Conditions: Outlines the overarching rules for using Oracle software.
  • Audit Clause: Allows Oracle to audit the customer’s use of the software to ensure compliance.
  • Indemnification: Details the legal protections and responsibilities.
  • Technical Support Terms: Specifies the terms for obtaining technical support from Oracle.

Relationship between Oracle Ordering Document and OMA

Importance of the Ordering Document in case of discrepancies: The Oracle Ordering Document takes precedence over the OMA.

This means that the specific terms and conditions in the Ordering Document will override the general terms stated in the OMA, ensuring that the purchase details and usage conditions are accurately followed.

The Oracle Ordering Document

The Oracle Ordering Document

Detailed explanation of the Oracle Ordering Document

Products

  • Understanding each product is crucial. Understanding each product listed in the Oracle Ordering Document is crucial. Each product has unique features and capabilities, and knowing these can help you leverage the software effectively to meet your organization’s needs.
  • Ensuring products meet organizational needs. Ensure that the products listed align with your business requirements. This alignment helps maximize the value derived from the software and avoids unnecessary expenditures on unused or underused products.

Quantities

  • Impact on cost: The number of licenses purchased directly impacts the overall cost. Accurately assessing your needs can help you avoid over- or under-purchasing licenses, which can lead to financial inefficiencies.
  • Aligning quantities with usage needs: Align the number of licenses with your actual and projected usage needs. This involves understanding your current user base, potential growth, and how the software will be deployed across your organization.

Licensing Terms

  • License models (per processor, per user) Oracle offers different license models, such as per processor or user. Understanding these models is essential to choose the most cost-effective option for your organization. The per-processor model charges based on the number of processor cores, while the per-user model charges based on the number of individuals authorized to use the software.
  • Restrictions on use: The licensing terms will include specific restrictions on how the software can be used. Understanding these restrictions ensures compliance and avoids potential legal issues or additional costs.
  • License term and renewal conditions The Oracle Ordering Document also outlines the license’s duration and renewal conditions. Knowing these terms helps in planning for future costs and understanding when and how licenses need to be renewed to maintain compliance and uninterrupted access to the software.

Key Terms to Negotiate in the Oracle Ordering Document

Key Terms to Negotiate in the Oracle Ordering Document

The Importance of Negotiation for Cost Optimization and License Managementย Effective negotiationย is crucial for optimizing costs and efficiently managing Oracle licenses.

By negotiating specific terms in the Oracle Ordering Document, organizations can control expenses, ensure compliance, and align the software usage with business needs.

Detailed Explanation of 10 Negotiable Terms

Customer Definition

  • Definition and Importance The customer definition specifies which legal entities within your organization can use the Oracle software. It is vital to ensure that all relevant entities are covered to avoid additional licensing costs and compliance issues.
  • Best Practices for Ensuring Comprehensive Coverage Include the parent company and all majority-owned subsidiaries in the customer definition. Collaborate with your legal team to ensure comprehensive coverage.

Territory

  • The territory clause defines where to deploy Oracle software. Geographical flexibility is essential to supporting global operations and avoiding restrictions that could limit business activities.
  • Benefits of Worldwide Deployment Rights Negotiating worldwide deployment rights allows your organization to use Oracle software across all operational regions, facilitating growth and international expansion.

Technical Support

  • Typical Annual Increase Rates Oracle support costs typically increase by 8% annually, significantly impacting your budget.
  • Strategies for Negotiating Lower Increases Negotiate to limit annual support cost increases to a lower percentage, ideally between 0% and 8%. This can result in substantial long-term savings.

Oracle Price Hold

  • Benefits of Fixed Discounts for Future Purchases A price hold agreement ensures fixed discounts for additional software purchases over a specified period. This helps budget and control expansion costs.
  • Importance for Controlling Expansion Costs Securing a price hold helps manage future expenses and provides financial predictability when scaling operations.

Divestment

  • Ensuring Continuity of Software Use Post-Divestment When divesting an entity, it’s important to maintain continuity in software usage to avoid operational disruptions.
  • Negotiating Appropriate Terms Negotiate terms that allow the divested entity to use Oracle software for 12 months after the acquisition, ensuring a smooth transition.

License Assignment

  • Flexibility in Assigning Licenses Within the Corporate Group License assignment terms enable you to reassign licenses to different entities within your corporate group, providing flexibility in license management.
  • Benefits for License Management This flexibility can help optimize license usage and adapt to organizational changes without incurring additional costs.

Oracle Support Rewards

  • Offsetting Support Costs with OCI Spend Oracle Support Rewards allows you to reduce technical support costs by offsetting them with Oracle Cloud Infrastructure (OCI) spending.
  • Negotiation Strategies Negotiate the right to reduce 25% of any OCI spent on your Oracle technical support costs, which will provide significant savings.

Test and Development Licensing

  • Differentiating from Production Environments Test and development environments often require different licensing terms compared to production environments.
  • Cost Benefits and Negotiation Points Negotiate separate, lower-cost licenses for test and development environments to reduce overall expenses.

Disaster Recovery Licensing

  • Importance of Separate Licensing Terms Disaster recovery setups require specific licensing terms to ensure cost-effectiveness and compliance.
  • Cost-Saving Strategies Negotiate disaster recovery licenses separately from production licenses to achieve cost savings and ensure business continuity.

Successor Products

  • Ensuring Upgrade Rights to Future Product Versions Including successor product terms ensures you can upgrade to future versions without incurring additional costs.
  • Avoiding Additional Costs: This clause helps future-proof your investment and avoids unexpected expenses related to software upgrades.

Managing Oracle License Agreements

Managing Oracle License Agreements

Importance of Regular Review and Audit of Oracle Licenses Regularly reviewing and auditing your Oracle licenses is crucial to maintaining compliance and optimizing usage.

This proactive approach helps identify potential issues early and ensures that your licensing aligns with your organizational needs.

Strategies for Maintaining Compliance

  • Implement a License Management System Use dedicated software to track and manage licenses, ensuring you stay compliant with Oracle’s terms.
  • Conduct Regular Internal Audits Regular internal audits help verify compliance and identify discrepancies before Oracle conducts an audit.
  • Stay Updated on Licensing Policies Keep abreast of changes in Oracle’s licensing policies to ensure continuous compliance.

Tips for Effective License Management

  • Centralize License Management Centralizing license management within a dedicated team or department ensures consistent oversight and control.
  • Utilize Third-Party Tools Leverage third-party tools for license management to gain better insights and streamline compliance efforts.
  • Engage with Licensing Experts Consulting with licensing experts can provide valuable guidance and help optimize your Oracle license management strategy.

FAQs

What is the Oracle Ordering Document?

The Oracle Ordering Document outlines the specific products, quantities, and licensing terms for your Oracle software purchase. It is the primary contract for acquiring Oracle licenses.

Why is the Oracle Ordering Document important?

The Oracle Ordering Document is crucial because it contains the specific terms of your license agreement. In case of discrepancies, it supersedes the Oracle Master Agreement (OMA).

What should be included in the Customer Definition?

The Customer Definition should include the parent company and all majority-owned subsidiaries. This ensures comprehensive coverage for all relevant entities within your organization.

Why is it important to negotiate the Territory clause?

Negotiating the Territory clause is important to ensure you have the flexibility to deploy Oracle software globally. This avoids geographical restrictions that could limit your operations.

What are typical annual increases for Oracle Technical Support?

Oracle Technical Support typically increases by 8% annually. Negotiating these increases is important for effectively managing long-term costs.

What is Oracle Price Hold?

Oracle Price Hold allows you to secure fixed discounts for additional software purchases over a set period, helping you control future expansion costs.

How does the Divestment clause benefit my organization?

The Divestment clause ensures that divested entities can continue using Oracle software for a specified period after the acquisition, ensuring a smooth transition.

What is a License Assignment?

License Assignment allows you to reassign licenses within your corporate group, providing flexibility in managing licenses as your organization changes.

What are Oracle Support Rewards?

Oracle Support Rewards allow you to reduce your technical support costs by offsetting them with Oracle Cloud Infrastructure (OCI) spending, potentially leading to significant savings.

Why should Test and Development environments have separate licenses?

Test and development environments often require different licensing terms than production environments. Separate licenses can help reduce overall costs.

What is Disaster Recovery Licensing?

Disaster Recovery Licensing involves negotiating specific terms for disaster recovery setups, ensuring cost-effectiveness and compliance without incurring high production license costs.

What are Successor Products in Oracle licensing?

Successor Products terms ensure you can upgrade to future product versions without additional costs, protecting your investment in Oracle software.

Contact our Oracle Licensing Consulting Team

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Author
  • Fredrik Filipsson has 20 years of experience in Oracle license management, including nine years working at Oracle and 11 years as a consultant, assisting major global clients with complex Oracle licensing issues. Before his work in Oracle licensing, he gained valuable expertise in IBM, SAP, and Salesforce licensing through his time at IBM. In addition, Fredrik has played a leading role in AI initiatives and is a successful entrepreneur, co-founding Redress Compliance and several other companies.

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